For churn prevention
Solve your customers' problems before they even notice. Get ahead of potential issues with custom alerts, notifications, and automations.
For expansion and upsell
Nurture customer relationships and foster product champions with high-touch and low-touch playbooks. Get alerted to possible expansions and proactively engage customers.
Make 'em think you're 
a mind-reader
Offer world-class support and guidance to every customer, without constantly checking each account. Pocus makes it easy to know who to connect with, and when. It’s your CS team’s crystal ball.Â
All signals in one place
Pocus makes it easy to keep an eye on all of your accounts and watch for important customer signals. Build health scoring models, custom alerts, notifications, and more to get ahead of potential issues.
Automate key playbooks
Build loyalty with your product champions and offer support to at-risk accounts. Use low or no-touch automations to check in on customers when they need it most.Â
Track, report, and optimize
Measure and improve your outreach efforts with easy-to-action reporting. Pocus breaks down which signals convert, identifies your best reps, and shows how you're tracking towards goals.
Getting started is easy
Connect your Salesforce or Hubspot CRM to give your CS team magical powers.
Connect CRM
Integrate directly with Salesforce or Hubspot
Identify Signals
Define the signals your team should action (pricing page visits, spike in traffic from taret accounts, etc.)
Trigger Outreach
Know when to engage via Slack alerts or use automations to send emails
Trusted by the highest-performing GTM teams
Playbooks
Enrich user and account profiles with an all-in-one data solution that covers dozens of 3rd party enrichment providers and Pocus’ custom AI scraping.
GTM content you’ll actually want to read — we promise.
Enjoy weekly insights from experts at companies like Zapier, HubSpot, Dropbox, Webflow, and more. Plus, exclusive interviews and advice on signal-based GTM.